United 93: The Impressions of a Former United Flight Attendant
So, I was more than a little emotionally invested in the story of Flight 93. Not to mention that my viewing companion was a United flight attendant, and had worked with a crew member who perished on that flight. She also knew the intimate details of the crew's lives, having worked for the same company for many years. So, when I asked her, after we'd had some time to digest the film, her impression of the flight attendants' behavior, she had a very illuminating perspective. The following is published with her permission.
"I thought the depiction of the flight attendants was rather lame. Cece Lyles, one of the African American flight
attendants, was a former police officer prior to joining United. Anyone with a police background and 9 weeks of airline emergency training would surely have been cast in a more favorable and visible light. Sandy Bradshaw, the blonde....was on record as calling her family to inform them that the crew was brewing hot water in all of the available coffee pots so as to
throw the scalding liquid on the hijackers when storming the cockpit. I think they overlooked the flight attendant emergency response.
"The movie even showed the male passengers barking orders and commands to the flight attendants. My airline experience has shown that in similar circumstances, it is usually the other way around. Some business guys and even some type A guys all of sudden shrink when a major life threatening crises occurs at 35,000 feet. United flight attendants in the movie were sitting in the passenger seats crying. The truth of the matter is that those flight attendants were REALLY on the phones to the operations departments and to their families keeping everyone abreast of the situation. This is one of the basics of airline emergency training--communication with specific details. I think the movie got this part wrong. I think it was made from a very priveleged white male perspective. Plus all of the flight attendants on that flight were veterans who would've
responded without hysterics.. Some mysogonistic biases crept right into this piece.."
There you have it. Much was made of the passenger response to the terrorists. And rightly so. When civilians take up arms against aggressors, it's a wonderous thing. Standing up to tyranny of any sort is an heroic act in my book.
I would have preferred it if the story had been balanced. Seems a shame to highlight the accomplishments of some and not all, especially when they ALL gave their lives in service of their country.
